Who Are Mediterranean Direct?

Based in Whitstable, Kent, and Bologna, Italy, Mediterranean Direct Ltd is a young company specialising in the import and distribution of high quality, artisan produced Italian & Spanish food and wine.

Our philosophy is very simple yet we hope compelling:

Provide top quality Italian foods at great prices

Each of our products has been sourced by our Italian-based team, led by Umberto Carboni (award-winning chef) and selection is based on five key criteria:

Quality

Our range of over 700 products includes numerous award winners and an extensive selection of premium organic products.

Value

We work very hard to balance quality with value for money. Visit other online delis and you will see we compare very well.

Sustainable Production

We select farmers and artisan producers who actively use integrated, environmentally sustainable methods.

Uniqueness

The vast majority of our products can only be purchased in the UK through Mediterranean Direct

Taste

It’s never easy to describe taste on a website of course. What we can say is that all of our products have been through extensive taste tests (we participated, but it wasn’t just us!). In fact 18 of our products have won Gold Stars at the Great Taste Awards, widely considered to be the “Oscars” of gourmet food in the UK.

We welcome feedback on any area of our service but in particular we love knowing what you think of the products and we actively seek quality comparisons.

Customer Service

We take customer service extremely seriously because we know our customers appreciate quick, friendly and accountable communication.

Whatever your request may be, whatever information you require, whatever feedback you’d like to give us, someone from our dedicated customer services team will get back to you within 24 hours, usually within 2 hours.

You can contact us on 01227 261909 or customerservice@mediterraneandirect.co.uk

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