Who Are Mediterranean Direct?
Based in Whitstable, Kent, and Bologna, Italy, Mediterranean Direct Ltd is a young company specialising in the import and distribution of high quality, artisan produced Italian food and wine. Founded over a good bottle of Sangiovese on a balmy Appennini night, the business is driven by a passion for authentic Italian cuisine. Our philosophy is very simple yet we hope compelling:
Provide top quality Italian foods at great prices
Each of our products is individually sourced by our Italian-based team, led by Umberto Carboni (a renowned chef) and selection is based on five key criteria:
Our range of over 500 products includes numerous award winners and an extensive selection of premium organic products.
We work very hard to balance quality with value for money. Visit other online delis and you will see we compare very well.
We select farmers and artisan producers who actively use integrated, environmentally sustainable methods.
The majority of our products can only be purchased in the UK through Mediterranean Direct
It's never easy to describe taste on a website of course. What we can say is that all of our products have been through extensive taste tests (we participated, but it wasn't just us!). In fact 13 of our products have won Gold Stars at the Great Taste Awards, widely considered to be the "Oscars" of gourmet food in the UK. We welcome feedback on any area of our service but in particular we love knowing what you think of the products and we actively seek quality comparisons.
We take customer service extremely seriously because we know our customers appreciate quick, friendly and accountable communication. Whatever your request may be, whatever information you require, whatever feedback you'd like to give us, someone from our dedicated customer services team will get back to you within 24 hours, usually within 2 hours, every single day of the year.
You can contact us on 01227 261909 or firstname.lastname@example.org